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Booking Terms & Conditions

Home Booking Terms & Conditions


No cancellations or changes allowed within 24 hours of your appointment – doing so will result in the loss of your deposit. Please notify us ASAP if for any reason you are not able to attend. ‘No shows’ will result in an automatic $100 fee and the loss of your deposit.
Please note, your deposit is strictly nonrefundable and is valid for up to 2 reschedules only. By booking this appointment, you agree to our booking terms and conditions.

Please use your confirmation email to reschedule or cancel your appointment if required. Alternatively, please use our online booking system to manage your appointments and to access your treatment history and future bookings.

We strongly recommend booking in advance for your next appointment before you leave the clinic. This ensures you get your preferred day/time/staff member and that you don’t miss out. Alternatively, please book all of your future appointments using the online booking system. Our schedules are usually booked anywhere from 2-8 weeks ahead so pre planning is essential.

If you’re booking in for Dermal or Lip Filler, you MUST please read the Dermal/Lip Filler FAQs section on the website as soon as you’ve booked in to ensure you are prepared and follow the pre and post instructions.

Thank you for your understanding x